Most of the time, the moving cost estimate includes the assumption, that the van will be able to deliver the goods from the truck to the door. The three options available to the homeowner, in this situation are to pay for a shuttle service, to pay for a long carry or to pay for his own rental truck or equipment, which will transport his goods to the door.
But what happens, now, if the situation is more complicated, and the homeowner and truck driver disagree, as to whether the truck can approach the house. In this situation. moving tariff’s specifically spell out that the driver has the right to decide if entering the road or driveway will potentially endanger his truck or cause damage to property. And if he believes there is a chance of damage, he has the right to refuse to drive close to the house, and the homeowner must choose one of the other means to bring his goods into carrying range of the home.
It is fitting that the truckdriver should have the final say. If any damage were to occur, he is the one who would be responsible.
In truth, more and more scrutiny is being given to the problem of interstate van lines trying to pull up close to a small apartment dwelling in a residential complex. Many complexes, in California, for example, ban trucks over 40 feet long, and even these vehicles are only permitted to enter during the day.
Now, what about the extreme case, where the driver is lying, because he works for a moving scam company that deliberately wants to push up the cost of the move. In that case, it is best to play along with the company and try to gain back the lost money through arbitration. Stopping the move to argue about the problem only prolongs the work time and risks incurring steep overtime charges. Afterward, the victim can go to arbitration. However, considering the costs of the long carry and a shuttle, a victim is unlike to gain much if any complensation through legal means as the court costs will eat up any possible gain.
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